Once your reservation is completed, you will receive a confirmation via email or fax. If you do not receive it within 24 hours, please contact customer service to verify your booking.

Cancellations can be made at any time, without penalty.

Yes, many attractions at Walt Disney World, Universal Studios, SeaWorld, and other Central Florida Theme Parks accommodate scooters and wheelchairs. A list of specific attractions that allow guests to remain in their mobility devices is available upon request​.

While unlikely, If you do experience any issues during your rental period, please contact our customer service team immediately so that we can resolve the issue as quickly as possible.

Free delivery and pickup are provided for Disney, SeaWorld, and Universal area hotels and resorts. For locations outside this area, a delivery fee of up to $5 USD may apply. Guests may also choose to pick up and return equipment at our warehouse during operating hours.

Vive Scooter batteries are designed to last a full day (15.5 Miles) of use under normal conditions. However, factors such as rider weight, speed, and terrain may affect battery life. Chargers are included with each rental, and we advise each guests to recharge during breaks whenever possible​.

Yes, Happy Traveler Rental Co provides customized rental packages for groups and events of all sizes. Guests can request a quote for bulk bookings of scooters, wheelchairs, or strollers, tailored to their event needs​.